# Support

{% hint style="danger" %}
**Warning:** We will never contact you first, ask for your seed phrase, private key, or request wallet validation. Never share this information with anyone.
{% endhint %}

If you need assistance, feel free to open a [support ticket](https://discord.gg/pangolin) on our Discord, and we will be happy to help you.

Make sure to provide clear details about your issue to speed up the resolution process. Our team will never ask for sensitive information. Always verify that you are interacting with official team members.

{% hint style="danger" %}
Always verify URLs before connecting your wallet. Use official channels for support and announcements. Be cautious of impersonators and fake giveaways.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.pangolin.exchange/pangolin-overview/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.